NCFE CACHE LEVEL 2 CERTIFICATE IN CUSTOMER SERVICE FOR HEALTH AND SOCIAL CARE SETTINGS

The objectives of this qualification are to help learners:

develop an awareness of customer service in health and social care
understand how to communicate effectively in a health and social care setting
understand the needs of customers who access health and social care services
understand teamwork in health and social care settings.

For a full breakdown of the course, visit the NCFE CACHE LEVEL 2 CERTIFICATE IN CUSTOMER SERVICE FOR HEALTH AND SOCIAL CARE SETTINGS page on QualHub.

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